Effective Date: May 20, 2026

These Terms of Service govern your use of DropStart, also known as DropStart Chat, an AI-powered Shopify store editing application operated by Bizamatics LLC.

Description of Service

The Service uses artificial intelligence, including Anthropic's Claude, xAI's Grok, and FAL image-generation models, to build Shopify stores, generate business names, logos, images, marketing content, and import products from third-party applications.

User Responsibility

You are solely responsible for reviewing and approving all generated content and ensuring legal compliance.

Third-Party Services

Your use of Shopify and other apps or services is governed by their own terms and policies.

No Guarantee of Results

Bizamatics LLC does not guarantee sales, profitability, or any specific business outcome.

Intellectual Property

You are responsible for trademark and copyright clearance of all generated materials.

Limitation of Liability

The Service is provided as-is, and Bizamatics LLC shall not be liable for indirect or consequential damages.

Governing Law

These Terms are governed by the laws of the State of Washington.

Artificial Intelligence Disclaimer

DropStart, also referred to as DropStart Chat (the “Service”), utilizes artificial intelligence technologies, including models provided by Anthropic Claude, xAI Grok, and FAL, to generate and modify content for Shopify stores. This may include, without limitation, business names, logos, images, banners, marketing copy, product descriptions, product selections, branding materials, and other creative or commercial content.

The Service may also use artificial intelligence to make recommendations regarding store design, niche selection, pricing, and other business-related decisions.

You acknowledge and agree that:

• AI-Generated Content May Contain Errors. Artificial intelligence systems may produce inaccurate, incomplete, misleading, offensive, or otherwise unsuitable content.
• No Guarantee of Originality or Non-Infringement. AI-generated content may be similar or identical to existing trademarks, copyrighted works, logos, business names, or other proprietary materials.
• No Legal or Commercial Guarantees. Bizamatics LLC does not guarantee that any AI-generated content is legally available for use, commercially effective, or suitable for your intended purpose.
• User Responsibility for Review and Approval. You are solely responsible for reviewing, editing, verifying, and approving all AI-generated content before using it in commerce or publishing it to the public.
• User Responsibility for Legal Clearance. You are solely responsible for conducting any trademark searches, copyright reviews, legal consultations, or other due diligence necessary to confirm that generated content may be lawfully used.
• No Warranty Regarding AI Output. Bizamatics LLC makes no representations or warranties regarding the accuracy, originality, legality, merchantability, or fitness for a particular purpose of any AI-generated content.
• Limitation of Liability. Bizamatics LLC shall not be liable for any claims, damages, losses, or expenses arising from or related to your use of AI-generated content, including but not limited to trademark disputes, copyright claims, regulatory issues, lost profits, or reputational harm.

By using the Service, you acknowledge that artificial intelligence is an experimental technology and that all generated content is provided on an “as is” and “as available” basis for your review and use at your sole discretion and risk.

Contact

Questions may be directed to dropstartchat@dropstart.app.

Effective Date: May 20, 2026

Bizamatics LLC ("Bizamatics," "we," "our," or "us") operates DropStart, also referred to as DropStart Chat (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Service.

DropStart is an AI-powered Shopify application that helps merchants edit stores by generating brand names, logos, images, marketing content, store configurations, and by importing products from third-party applications.

By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Account Information

When you install or use the Service, we may collect:

• Your name
• Email address
• Shopify store name and URL
• Shopify store ID
• Billing information provided through Shopify
• Subscription and payment status

b. Store Data

We may access and process information from your Shopify store, including:

• Products and product descriptions
• Collections
• Themes and theme settings
• Pages and blog posts
• Images and media
• Navigation menus
• Metafields
• Orders (only if required for app functionality)
• Customer information (only if required for app functionality)
• Other store information

c. User Inputs

We collect prompts, chat messages, instructions, and preferences you provide to the Service.

d. AI-Generated Content

We may store content generated by the Service, including:

• Brand names
• Logos
• Images and banners
• Product descriptions
• Marketing copy
• Store layouts and design recommendations

e. Third-Party Integration Data

When you connect third-party services, we may access relevant information from those providers.

f. Technical Data

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Usage analytics
• Error logs
• Session data

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Generate Shopify stores and AI-powered content
• Process prompts and generate images using Anthropic Claude, xAI Grok, FAL, and other AI models
• Create logos, images, and branding materials
• Import products and supplier data
• Provide customer support
• Process billing and subscriptions
• Monitor performance and troubleshoot technical issues
• Detect fraud or abuse
• Comply with legal obligations

3. AI Processing

To deliver the Service, we may transmit prompts, store data, and related information to third-party artificial intelligence providers, including Anthropic Claude, xAI Grok, FAL, and other similar services.

These providers process data in accordance with their own privacy policies and security practices. By using the Service, you authorize us to share information necessary to generate content and automate store editing.

4. Third-Party Services

The Service integrates with third-party platforms including:

• Shopify
• Anthropic Claude
• xAI Grok
• FAL
• Product apps
• Payment processors
• Analytics and hosting providers

Your use of these third-party services is governed by their respective privacy policies and terms.

5. Data Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

• Service providers and subprocessors
• AI model providers
• Hosting and infrastructure providers
• Payment processors
• Legal authorities when required by law
• Successors in connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain information for as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

We may retain backup copies and anonymized data for analytics and security purposes.

7. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Receive a copy of your data
• To exercise these rights, contact us using the information below.

9. International Data Transfers

Your information may be processed and stored in the United States and other countries where our service providers operate. By using the Service, you consent to these transfers.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

11. Shopify Platform Requirements

As a Shopify app, DropStart may access and process merchant data in accordance with Shopify's API Terms and Partner Program requirements. We only request and use data reasonably necessary to provide the Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When material changes are made, we will update the Effective Date and may provide additional notice as required by law.

Contact

Questions may be directed to dropstartchat@dropstart.app.

Effective Date: May 20, 2026

This Refund Policy governs your use of DropStart, also known as DropStart Chat, an AI-powered Shopify store editing application operated by Bizamatics LLC.

Refund Policy

All fees paid for DropStart, also referred to as DropStart Chat (the “Service”), including subscription fees, setup fees, and any other charges, are non-refundable.

No refunds will be provided unless the customer can demonstrate, to the reasonable satisfaction of Bizamatics LLC, that a material technical issue within the Service prevented the Service from delivering the core functionality expressly described at the time of purchase or subscription.

For purposes of this Refund Policy, “core functionality” means the ability of the Service to configure a Shopify store using artificial intelligence, including, where applicable, generating store content and importing products from supported third-party applications.

No refunds will be granted based on, without limitation:

• Dissatisfaction with AI-generated content, including business names, logos, images, or marketing copy;
• Subjective preferences regarding store design or product selections;
• Lack of sales, profitability, or business success;
• Changes in market conditions or customer demand;
• Issues caused by third-party platforms, suppliers, or integrations;
• Failure to review, edit, or approve generated content before use; or
• User error, misuse, or failure to follow instructions.

Bizamatics LLC reserves the sole right to determine whether a refund is warranted under this policy after reviewing the specific circumstances and any supporting documentation provided by the customer.

Contact

Questions may be directed to dropstartchat@dropstart.app.